International Business Communication (Prof. Aradhna Malik, IIT Kharagpur) | Business and Management

International Business Communication

International Business Communication. Instructor: Prof. Aradhna Malik, Vinod Gupta School of Management, IIT Kharagpur. The primary objective of this course is to help you enhance your sensitivity to your environment and develop your own unique style of becoming effective in international corporate interactions. This course covers lessons on communicative competence, intercultural non verbal communication, barriers to communication, listening, communication rules and styles, interpersonal relational communication, persuasive communication, leadership, crisis communication and ethics in business communication. (from nptel.ac.in)

Introduction

Lecture 01 - Introduction

Lecture 02 - Definitions and Concepts

Lecture 03 - Communicative Competence I

Lecture 04 - Communicative Competence II

Lecture 05 - Communicative Competence III

Lecture 06 - Intercultural Communication I

Lecture 07 - Intercultural Communication II

Lecture 08 - Intercultural Communication III

Lecture 09 - Intercultural Communication: Thought and Speech

Lecture 10 - Intercultural Communication: Thought and Speech (cont.)

Lecture 11 - Intercultural Communication: Translation as Problematic Discourse

Lecture 12 - Nonverbal Communication

Lecture 13 - Barriers to Communication

Lecture 14 - Organizational Barriers to Communication

Lecture 15 - More on Barriers to Communication, Listening in Business Communication

Lecture 16 - Listening in Business Communication (cont.)

Lecture 17 - Communication Rules

Lecture 18 - Communication Style

Lecture 19 - Interpersonal Communication

Lecture 20 - Interpersonal Communication (cont.)

Lecture 21 - Relational Communication

Lecture 22 - Relational Communication (cont.)

Lecture 23 - Organizational Communication

Lecture 24 - Organizational Communication (cont.)

Lecture 25 - Collaboration

Lecture 26 - Communication in Groups and Teams

Lecture 27 - Communication in Groups and Teams (cont.)

Lecture 28 - Communication in Groups and Teams (cont.)

Lecture 29 - Persuasive Communication

Lecture 30 - Persuasive Communication (cont.)

Lecture 31 - Negotiation and Conflict Management

Lecture 32 - Negotiation and Conflict Management (cont.)

Lecture 33 - Leadership

Lecture 34 - Written Communication in International Business

Lecture 35 - Role of Technology in International Business Communication

Lecture 36 - Moving to Another Culture

Lecture 37 - Re-entry

Lecture 38 - Crisis Communication

Lecture 39 - Ethics in Business Communication

Lecture 40 - Conclusion

References

International Business Communication
Instructor: Prof. Aradhna Malik, Vinod Gupta School of Management, IIT Kharagpur. The primary objective of this course is to help you develop your own unique style of becoming effective in international corporate interactions.