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Developing Soft Skills and Personality

Developing Soft Skills and Personality. Instructor: Prof. T. Ravichandran, Department of Humanities and Social Sciences, IIT Kanpur. The course aims to cause a basic awareness about the significance of soft skills in professional and interpersonal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills. (from nptel.ac.in)

Lecture 04 - Types of Soft Skills: Self-Management Skills

This module stresses upon the need to change and manage the self, before expecting and bringing about a change in other people and environment. It highlights the various aspects of self-management, emphasizing on the need to develop emotional intelligence in all areas of life.


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Lecture 01 - Introduction: A New Approach to Learning
Lecture 02 - Planning and Goal-Setting
Lecture 03 - Human Perceptions: Understanding People
Lecture 04 - Types of Soft Skills: Self-Management Skills
Lecture 05 - Aiming for Excellence: Developing Potential and Self-Actualisation
Lecture 06 - Need Achievement and Spiritual Intelligence
Lecture 07 - Conflict Resolution Skills: Seeking Win-Win Solution
Lecture 08 - Interpersonal Conflicts: Two Examples
Lecture 09 - Interpersonal Conflicts: Two Solutions
Lecture 10 - Types of Conflicts: Becoming a Conflict Resolution Expert
Lecture 11 - Types of Stress: Self-Awareness about Stress
Lecture 12 - Regulating Stress: Making the Best Out of Stress
Lecture 13 - Habits: Guiding Principles
Lecture 14 - Habits: Identifying Good and Bad Habits
Lecture 15 - Habits: Habit Cycle
Lecture 16 - Habits: Breaking Bad Habits
Lecture 17 - Habits: Using the Zeigarnik Effect for Productivity and Personal Growth
Lecture 18 - Habits: Forming Habits of Success
Lecture 19 - Communication: Significance of Listening
Lecture 20 - Communication: Active Listening
Lecture 21 - Communication: Barriers to Active Listening
Lecture 22 - Telephone Communication: Basic Telephone Skills
Lecture 23 - Telephone Communication: Advanced Telephone Skills
Lecture 24 - Telephone Communication: Essential Telephone Skills
Lecture 25 - Technology and Communication: Technological Personality
Lecture 26 - Technology and Communication: Mobile Personality
Lecture 27 - Technology and Communication: E-Mail Principles
Lecture 28 - Technology and Communication: How Not to Send E-Mails
Lecture 29 - Technology and Communication: Netiquette
Lecture 30 - Technology and Communication: E-Mail Etiquette
Lecture 31 - Communication Skills: Effective Communication
Lecture 32 - Barriers to Communication: Arising out of Sender/Receiver's Personality
Lecture 33 - Barriers to Communication: Interpersonal Transactions
Lecture 34 - Barriers to Communication: Miscommunication
Lecture 35 - Nonverbal Communication: Pre-thinking Assessment
Lecture 36 - Nonverbal Communication: Pre-thinking Assessment (cont.)
Lecture 37 - Nonverbal Communication: Introduction and Importance
Lecture 38 - Nonverbal Communication: Issues and Types
Lecture 39 - Nonverbal Communication: Basics and Universals
Lecture 40 - Nonverbal Communication: Interpreting Nonverbal Cues
Lecture 41 - Body Language: For Interviews
Lecture 42 - Body Language: For Group Discussions
Lecture 43 - Presentation Skills: Overcoming Fear
Lecture 44 - Presentation Skills: Becoming a Professional
Lecture 45 - Presentation Skills: The Role of Body Language
Lecture 46 - Presentation Skills: Using Visuals
Lecture 47 - Reading Skills: Effective Reading
Lecture 48 - Human Relations: Developing Trust and Integrity