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Developing Soft Skills and Personality

Developing Soft Skills and Personality. Instructor: Prof. T. Ravichandran, Department of Humanities and Social Sciences, IIT Kanpur. The course aims to cause a basic awareness about the significance of soft skills in professional and interpersonal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills. (from nptel.ac.in)

Lecture 40 - Nonverbal Communication: Interpreting Nonverbal Cues

Having introduced body language, and established its importance in the previous lectures, this lecture focuses on the ways in which nonverbal communication can be effectively interpreted in order to arrive at its objective inference, all the while insisting that the first step in inferring nonverbal cues is to be aware of them.


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Lecture 01 - Introduction: A New Approach to Learning
Lecture 02 - Planning and Goal-Setting
Lecture 03 - Human Perceptions: Understanding People
Lecture 04 - Types of Soft Skills: Self-Management Skills
Lecture 05 - Aiming for Excellence: Developing Potential and Self-Actualisation
Lecture 06 - Need Achievement and Spiritual Intelligence
Lecture 07 - Conflict Resolution Skills: Seeking Win-Win Solution
Lecture 08 - Interpersonal Conflicts: Two Examples
Lecture 09 - Interpersonal Conflicts: Two Solutions
Lecture 10 - Types of Conflicts: Becoming a Conflict Resolution Expert
Lecture 11 - Types of Stress: Self-Awareness about Stress
Lecture 12 - Regulating Stress: Making the Best Out of Stress
Lecture 13 - Habits: Guiding Principles
Lecture 14 - Habits: Identifying Good and Bad Habits
Lecture 15 - Habits: Habit Cycle
Lecture 16 - Habits: Breaking Bad Habits
Lecture 17 - Habits: Using the Zeigarnik Effect for Productivity and Personal Growth
Lecture 18 - Habits: Forming Habits of Success
Lecture 19 - Communication: Significance of Listening
Lecture 20 - Communication: Active Listening
Lecture 21 - Communication: Barriers to Active Listening
Lecture 22 - Telephone Communication: Basic Telephone Skills
Lecture 23 - Telephone Communication: Advanced Telephone Skills
Lecture 24 - Telephone Communication: Essential Telephone Skills
Lecture 25 - Technology and Communication: Technological Personality
Lecture 26 - Technology and Communication: Mobile Personality
Lecture 27 - Technology and Communication: E-Mail Principles
Lecture 28 - Technology and Communication: How Not to Send E-Mails
Lecture 29 - Technology and Communication: Netiquette
Lecture 30 - Technology and Communication: E-Mail Etiquette
Lecture 31 - Communication Skills: Effective Communication
Lecture 32 - Barriers to Communication: Arising out of Sender/Receiver's Personality
Lecture 33 - Barriers to Communication: Interpersonal Transactions
Lecture 34 - Barriers to Communication: Miscommunication
Lecture 35 - Nonverbal Communication: Pre-thinking Assessment
Lecture 36 - Nonverbal Communication: Pre-thinking Assessment (cont.)
Lecture 37 - Nonverbal Communication: Introduction and Importance
Lecture 38 - Nonverbal Communication: Issues and Types
Lecture 39 - Nonverbal Communication: Basics and Universals
Lecture 40 - Nonverbal Communication: Interpreting Nonverbal Cues
Lecture 41 - Body Language: For Interviews
Lecture 42 - Body Language: For Group Discussions
Lecture 43 - Presentation Skills: Overcoming Fear
Lecture 44 - Presentation Skills: Becoming a Professional
Lecture 45 - Presentation Skills: The Role of Body Language
Lecture 46 - Presentation Skills: Using Visuals
Lecture 47 - Reading Skills: Effective Reading
Lecture 48 - Human Relations: Developing Trust and Integrity